Aera Technology Status
All systems operational
Aera Technology's status page provides information on current status, upcoming maintenance and incident history of the Aera Technology platform. Please note that planned service maintenance may occur during the following reserved windows. Service availability may be disrupted during these times. Tuesdays 5:30 UTC - 8:30 UTC Fridays 5:30 UTC - 8:30 UTC

Information notices

Information notice Support portal unavailable
[Information]

Creating support tickets via our support portal is temporarily unavailable.

Please reach out to support@aeratechnology.com for assistance. We’re working on it and will update you once it’s resolved. Apologies for the inconvenience.

Posted at May 7, 2024 · 10:41 UTC
Production IRL Operational
Platform Access Operational
Analytics Operational
Cognitive WorkBench Operational
Data WorkBench Operational
Discovery Operational
Integrations Operational
Other Features Operational
Skills Operational
Production US Operational
Platform Access Operational
Analytics Operational
Cognitive WorkBench Operational
Data WorkBench Operational
Discovery Operational
Integrations Operational
Other Features Operational
Skills Operational
UAT IRL Operational
Platform Access Operational
Analytics Operational
Cognitive WorkBench Operational
Data WorkBench Operational
Discovery Operational
Integrations Operational
Other Features Operational
Skills Operational
UAT US Operational
Platform Access Operational
Analytics Operational
Cognitive WorkBench Operational
Data WorkBench Operational
Discovery Operational
Integrations Operational
Other Features Operational
Skills Operational

Past Incidents

Scheduled maintenance Essential Aera Update (PRODIRL & UATUS) from 2024-06-22 03:00 UTC to 2024-06-22 05:00 UTC
[Scheduled]

We would like to inform you that we will be deploying an essential update for Aera Decision Cloud to the PRODIRL & UATUS environment during the following window:

  • PDT: Friday, June 21, 2024 at 8:00 PM - 11:00 PM
  • BST: Saturday, June22, 2024 at 3:30 AM - 6:30 AM
  • AEST: Saturday, June 22, 2024 at 12:30 PM - 3:30 PM

Active users logged into the environment during the release window may need to re-authenticate/re-login. Some customers will be required to restart the agent after this...

Production IRL Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations Skills UAT US
Posted at June 21, 2024 · 11:14 UTC
Incident & maintenance history
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