Aera Technology Status
There is an ongoing Maintenance
Aera Technology's status page provides information on current status, upcoming maintenance and incident history of the Aera Technology platform. Please note that planned service maintenance may occur during the following reserved windows. Service availability may be disrupted during these times. Tuesdays 5:30 UTC - 8:30 UTC Fridays 5:30 UTC - 8:30 UTC
Production IRL Scheduled maintenance
Platform Access Scheduled maintenance
Analytics Scheduled maintenance
Cognitive WorkBench Scheduled maintenance
Cortex Scheduled maintenance
Data WorkBench Scheduled maintenance
Discovery Scheduled maintenance
Integrations Scheduled maintenance
Other Features Scheduled maintenance
Skills Scheduled maintenance
Production US Scheduled maintenance
Platform Access Scheduled maintenance
Analytics Scheduled maintenance
Cognitive WorkBench Scheduled maintenance
Cortex Scheduled maintenance
Data WorkBench Scheduled maintenance
Discovery Scheduled maintenance
Integrations Scheduled maintenance
Other Features Scheduled maintenance
Skills Scheduled maintenance
UAT IRL Scheduled maintenance
Platform Access Scheduled maintenance
Analytics Scheduled maintenance
Cognitive WorkBench Scheduled maintenance
Cortex Scheduled maintenance
Data WorkBench Scheduled maintenance
Discovery Scheduled maintenance
Integrations Scheduled maintenance
Other Features Scheduled maintenance
Skills Scheduled maintenance
UAT US Scheduled maintenance
Platform Access Scheduled maintenance
Analytics Scheduled maintenance
Cognitive WorkBench Scheduled maintenance
Cortex Scheduled maintenance
Data WorkBench Scheduled maintenance
Discovery Scheduled maintenance
Integrations Scheduled maintenance
Other Features Scheduled maintenance
Skills Scheduled maintenance

Current incidents

Scheduled maintenance Emergency Maintenance - UAT and Prod from 2025-04-03 19:51 UTC
[Scheduled]

We are performing an emergency maintenance in both UAT and Prod environments.

  • PDT: Thursday, April 03, 2025 at 1:00 PM - 03:30 PM
  • BST: Friday, April 03, 2025 at 09:00 PM - 11:30 PM
  • AEST: Friday. April 04, 2025 at 06:00 AM - 08:30 AM

Active users logged into the environment during the release window may need to re-authenticate/re-login. Some customers will be required to restart the agent after this deployment - we will contact administrators directly if this is the case.

If you...

Production IRL Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations Skills UAT IRL Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations Skills Production US Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations Skills UAT US Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations Skills Cortex Cortex Cortex Cortex
Posted at April 3, 2025 · 19:51 UTC

Past Incidents

Minor incident PRODUS- Cortex services are down
[Resolved]

We have confirmed internally and with our customers that the Aera platform is now fully restored.

We appreciate your patience during this incident and apologise for any inconvenience that this issue may have caused. Our teams are now working on documenting a comprehensive root cause analysis which we will share with you shortly.

If you have any questions or experience any further problems please don’t hesitate to reach out to our Support team at Aera Support Portal

Production US Cortex
Posted at April 3, 2025 · 17:12 UTC
Major incident PRODIRL - Performance degradation
[Resolved]

We have confirmed internally and with our customers that the Aera platform is now fully restored.

We appreciate your patience during this incident and apologise for any inconvenience that this issue may have caused. Our teams are now working on documenting a comprehensive root cause analysis which we will share with you shortly.

If you have any questions or experience any further problems please don’t hesitate to reach out to our Support team at Aera Support Portal

Production IRL Platform Access Analytics Cognitive WorkBench Data WorkBench Discovery Other Features Integrations
Posted at April 3, 2025 · 11:08 UTC
Incident & maintenance history
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