Infrastructure maintenance from 2025-11-30 00:30 UTC to 2025-11-30 15:30 UTC

We are writing to inform you that the previously scheduled infrastructure maintenance for the UAT - North Europe environment has been postponed due to the need to address critical dependencies with an external provider.

Original Maintenance Window (Now Postponed):

• PST: Saturday, November 29, 2025 at 4:30 PM - November 30, 2025 at 07:30 AM
• GMT/UTC: Sunday, November 30, 2025 at 12:30 AM - 03:30 PM
• AEDT: Sunday, November 30, 2025 at 11:30 AM - December 01, 2025 at 02:30 AM
• IST: Sunday, November 30, 2025 at 06:00 AM - 09:00 PM

What This Means:

• The UAT - North Europe environment will remain fully operational during the originally scheduled maintenance window.
• No service disruption will occur.
• You do not need to take any action at this time.

We will communicate a new maintenance window once we have resolved the critical dependencies and determined an appropriate time to complete this essential infrastructure work.

We apologize for any inconvenience this change may cause to your planning. We appreciate your understanding as we work to ensure this maintenance is performed safely and effectively.

If you have any questions, please contact Aera Support by submitting a ticket through Aera Support Portal.

Sincerely,

The Aera Team

We will be performing essential infrastructure maintenance for a subset of our customers in the UAT - North Europe environment during the following window:

• PST: Saturday, November 29, 2025 at 4:30 PM - November 30, 2025 at 07:30 AM
• GMT/UTC: Sunday, November 30, 2025 at 12:30 AM - 03:30 PM
• AEDT: Sunday, November 30, 2025 at 11:30 AM - December 01, 2025 at 02:30 AM
• IST: Sunday, November 30, 2025 at 06:00 AM - 09:00 PM

Access to the Aera Application will be disrupted during this time. Please allow additional time once service resumes for jobs to be re-triggered. Active users logged into the environment during the maintenance window may need to re-authenticate/re-login.
The Aera CE Team has contacted all affected customers with an update about this maintenance.
If you have any questions, please contact Aera Support by submitting a ticket through Aera Support Portal.

If you have any questions, please contact Aera Support by submitting a ticket through Aera Support Portal.

Sincerely,

The Aera Team